Returns Policy

Returns and Refunds Policy

Here at Tia Shamiso Cosmetics, we aim and strive for complete satisfaction of all the of our products; therefore we do not accept returns or exchanges.

Damaged Products

If you receive your product and it is damaged during shipment then please contact via email at Please provide your order number and date.

Refunds are processed within 3-5 business days, you will receive the credit within a 3-7 business days, depending on your card issuer’s policies. Business days are Monday to Friday, excluding bank holidays.