Returns Policy

Returns and Refunds Policy

Here at Tia Shamiso Cosmetics, we aim and strive for complete satisfaction of all the of our products; therefore we do not accept returns or exchanges.

Damaged Products

If you receive your product and it is damaged during shipment then please contact via email at customerservice@tiashamiso.com. Please provide your order number and date.

Refunds are processed within 3-5 business days, you will receive the credit within a 3-7 business days, depending on your card issuer’s policies. Business days are Monday to Friday, excluding bank holidays.